The Recall Desk
Agency classClass IOur severity:SevereFDA (Devices)·Z-1827-2026·Announced 2026-05-06

WHILL Model F Powered Wheelchair Bluetooth Communication Vulnerability

WHILL, INC. is recalling WHILL Model F powered wheelchairs with software versions before HMI 2.23 and MC 1.05 due to a Bluetooth Low Energy (BLE) communication vulnerability identified through the CISA Vulnerability Disclosure Program.

The agency’s classification

FDA (Devices): Class I

Class I is a situation in which there is a reasonable probability that the use of or exposure to a violative product will cause serious adverse health consequences or death.

This is the agency’s own classification, taken from its notice. The severity score below is our assessment, not the agency’s. How recall classes work

What this means for you

Our assessment, not the agency’s: severity 4/5 (Severe).

The hazard poses a serious risk of illness, injury, or structural failure. Stop using the product immediately and contact the manufacturer for a refund or repair.

Our severity reasoning: The FDA classified this as a Class I recall. Per the rubric, FDA Class I recalls are never scored below 4.

Plain-English summary

WHILL, INC. is recalling the WHILL Model F powered wheelchair, an indoor/outdoor foldable battery-operated rear-wheel drive mobility device. The recall affects approximately 2,324 units distributed in Kansas.

The product contains a vulnerability in its Bluetooth Low Energy (BLE) communication that was identified by the CISA Vulnerability Disclosure Program. The vulnerability affects units with software versions before HMI 2.23 and MC 1.05.

Consumers who own affected WHILL Model F wheelchairs should contact WHILL, INC. for instructions on how to address this vulnerability. For additional information and to verify whether a specific unit is affected by serial number, consumers should refer to the FDA device recall listing at https://www.accessdata.fda.gov/scripts/cdrh/cfdocs/cfres/res.cfm?id=Z-1827-2026.

The recalled product

Product
WHILL Model F, with software versions before HMI: 2.23 / MC: 1.05; the device is an indoor/outdoor, foldable battery-operated 2-wheel drive (rear-wheel drive) powered wheelchair.
Manufacturer
WHILL, INC.
Category
Medical Device — Mobility Aid / Wheelchair
Hazard
Affected units
2,324

Is your product affected?

Check your packaging against the codes below. If any of them match, the product is part of this recall.

Lot numbers (20)

  • UDI/DI 04570072300019
  • Serial Numbers: FB1203U2610192
  • FB1203U2610191
  • FB1203U2610190
  • FB1203U2610189
  • FB1203U2610188
  • FB1203U2610187
  • FB1203U2610186
  • FB1203U2610185
  • FB1203U2610184
  • FB1203U2610183
  • FB1203U2610182
  • FB1203U2610181
  • FB1203U2610180
  • FB1203U2610179
  • FB1203U2610178
  • FB1203U2610177
  • FB1203U2610176
  • FB1203U2610175
  • FB1203U2610174

Distribution

Distributed in 1 state:

Part of a larger recall action

This product is one of 2 recalled by WHILL, INC. under a single FDA (Devices) recall action. The agency files each product separately, so the size of the action is not visible from this page alone.

See all 2 products in this recall →

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