Arjohuntleigh Q-Connect Scale Recall Due to Spreader Bar Detachment Risk
Arjohuntleigh Magog is recalling Q-Connect 272 KG Scales used with Maxi Sky 2 ceiling lifts because the spreader bar can detach from the scale attachment.
The agency’s classification
FDA (Devices): Class II
Class II is a situation in which use of or exposure to a violative product may cause temporary or medically reversible adverse health consequences, or where the probability of serious adverse health consequences is remote.
This is the agency’s own classification, taken from its notice. The severity score below is our assessment, not the agency’s. How recall classes work
What this means for you
Our assessment, not the agency’s: severity 3/5 (High).
Real risk of harm even if no illness or injury has been reported yet. Stop using the product and follow the agency's guidance.
Our severity reasoning: The recall involves a medical device with a mechanical defect that poses a risk of harm (injury) to patients, but the source text does not report any specific injuries or illnesses, fitting the 'High' severity criteria for risk-of-harm products where injury has not yet been reported.
Plain-English summary
Arjohuntleigh Magog is recalling the Q-Connect 272 KG Scale, which is intended to be used with patient lifters to measure the weight of patients who cannot stand on a scale. The product is designed for indoor use in hospitals, nursing homes, home care, or health care facilities.
The recall is being issued because the spreader bar can detach from the scale attachment under certain conditions. This defect presents a risk of injury to patients or caregivers if the scale fails during use.
The recall affects 874 units of the Q-Connect 272 KG Scale (both styles) with Product Code 700-19490, covering serial numbers from 300142013 up to 300219867. These units were distributed worldwide, including in the United States (Colorado, Florida, Iowa, Illinois, Kentucky, Minnesota, New York, Pennsylvania, and Washington) and in Australia, Belgium, Brazil, Canada, China, France, Germany, Hong Kong, Ireland, Italy, Japan, Netherlands, Norway, Singapore, Switzerland, Turkey, the United Kingdom, and the United Arab Emirates. Consumers and health care facilities should stop using the affected scales and contact Arjohuntleigh Magog for instructions on repair or replacement.
The recalled product
- Product
- Q-Connect 272 KG Scale used with Maxi Sky 2 ceiling lift The Scale is intended to be used with patient lifters to measure the weight of a patient who cannot stand on a scale. It is designed to be used indoors in hospitals, nursing homes, home care or health care facilities.
- Manufacturer
- Arjohuntleigh Magog
- Affected units
- 874
Distribution
Part of a larger recall action
This product is one of 2 recalled by Arjohuntleigh Magog under a single FDA (Devices) recall action. The agency files each product separately, so the size of the action is not visible from this page alone.
See all 2 products in this recall →Related recalls
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