The Recall Desk
ModerateFDA (Devices)·Z-1050-2023·Announced 2023-02-08

Ultrasound system hard drive defect causes device freezing and failure

FDA recall of NovaGuide Intelligent Ultrasound System due to faulty hard drive causing device freezing and eventual system failure.

What this means for you

Minor labeling or packaging issue, or a voluntary precautionary recall. Risk of harm is low but real — follow the manufacturer's instructions.

Our severity reasoning: This is an FDA Class II medical device recall with no reported illnesses or injuries. The hazard is equipment malfunction that renders the system inoperable.

Plain-English summary

The NovaGuide Intelligent Ultrasound System (Model NA-RBTSYS1), comprised of the NovaBot Automated Headset and Lucid TCD 2.0 Transcranial Doppler Ultrasound, is being recalled by NovaSignal Corp. due to a faulty hard drive in the system tablet.

The defect causes the tablet to freeze and reboot. Although the system initially restarts and operates normally, the faulty hard drive will eventually cause the system to become completely inoperable.

The recalled units have been distributed both nationwide and worldwide. Affected parties should contact NovaSignal Corp. for information regarding repair, replacement, or return of the recalled systems.

The recalled product

Product
NovaGuide Intelligent Ultrasound System, Model: NA-RBTSYS1. Comprised of NovaBot Automated Headset (AKA: NeuralBot, Model: NA-RBT1) and Lucid TCD 2.0 Transcranial Doppler Ultrasound (Model: NA-LUCM1)
Manufacturer
NovaSignal Corp.
Hazard
  • device-malfunction
  • system-failure

Is your product affected?

Check your packaging against the codes below. If any of them match, the product is part of this recall.

Lot numbers (4)

  • System (Tablet)UDI-DI/ Serial Numbers: 00850681007443/ 22040001
  • 00850681007443/ 22040002
  • 00850681007443/21021223 (00850681007221/ 21090003)
  • 00850681007443/ 22064227 (00850681007221/ 21090004)

Distribution

Distributed nationwide across the United States.