The Recall Desk
HighFDA (Devices)·Z-0962-2022·Announced 2022-04-27

CT Scanner Software Error May Cause Scanning Interruptions and Unexpected Radiation

Siemens SOMATOM CT scanners with software syngo CT VA30A_SP4 may experience sporadic software errors causing scanning interruptions and potential unexpected radiation doses. 547 units affected nationwide.

What this means for you

Real risk of harm even if no illness or injury has been reported yet. Stop using the product and follow the agency's guidance.

Our severity reasoning: This is a risk-of-harm product where software errors could result in unexpected radiation exposure and diagnostic delays. The FDA Class II classification and absence of any reported illnesses or injuries indicate the hazard is theoretical rather than confirmed, supporting a Score 3 rating per the rubric criteria.

Plain-English summary

Siemens Medical Solutions USA, Inc. is recalling 547 SOMATOM CT scanner units with software syngo CT VA30A_SP4, distributed nationwide across multiple models including go.Now, go.Up, go.All, go.Top, go.Sim, go.Open Pro, and X.cite.

A software error may cause sporadic problems including scanning workflow interruptions, unexpected user notifications, and image artifacts during both routine and interventional scanning operations.

The software malfunction may result in potential patient impacts including possible rescans, unexpected X-Ray radiation doses, additional contrast media administration, diagnostic delays, and incomplete scans. No illnesses or injuries have been reported.

Healthcare facilities operating affected units should verify their device's serial number and software version against the FDA recall notice and contact Siemens Medical Solutions USA, Inc. for guidance on corrective measures.

The recalled product

Product
SIEMENS SOMATOM with software syngo CT VA30A_SP4 Models: SOMATOM go.Now 11061610 & 11061618 SOMATOM go.Up 11061620 & 11061628 SOMATOM go.All 11061630 & 11061638 SOMATOM go.Top 11061640 & 11061648 SOMATOM go.Sim 11061660 & 11061668 SOMATOM go.Open Pro 11061670
Manufacturer
Siemens Medical Solutions USA, Inc
Hazard
  • software-error
  • unexpected-radiation-dose
  • image-artifact
  • scanning-interruption
  • diagnostic-delay

Distribution

Distributed nationwide across the United States.