The Recall Desk
HighFDA (Devices)·Z-0883-2021·Announced 2021-01-27

Roche Cobas Infinity Software Error May Allow Unreliable Lab Results

Roche is recalling 76 licenses of Cobas Infinity software due to an error that may remove quality flags, allowing unreliable test results to be reported.

What this means for you

Real risk of harm even if no illness or injury has been reported yet. Stop using the product and follow the agency's guidance.

Our severity reasoning: The recall involves a risk-of-harm product (medical device software) where injury has not yet been reported, fitting the High severity criteria.

Plain-English summary

Roche Diagnostics Operations, Inc. is recalling 76 licenses of the Cobas Infinity calculator/data processing module, catalog number 07154003001. The recall covers all versions from 3.00.00 onwards distributed nationwide in the United States.

The recall is due to a software error that can unintentionally remove the serum-indices flag. This flag is normally used to hold results for manual review when sample quality issues, such as hemolysis, icterus, or lipemia, are detected. The error may allow samples of poor quality to return unreliable or incorrect test results that are reported to health care providers or patients without the proper disclaimer regarding sample quality.

Health care providers and laboratories using the affected software should contact Roche for instructions on how to address the software error and ensure proper review of test results.

The recalled product

Product
A calculator/data processing module for clinical use is an electronic device intended to store, retrieve, and process laboratory data Catalog Number: 07154003001
Affected units
76

Is your product affected?

Check your packaging against the codes below. If any of them match, the product is part of this recall.

Lot numbers (1)

  • All versions from cobas infinity version 3.00.00 onwards

Distribution

Distributed nationwide across the United States.