The Recall Desk
HighFDA (Devices)·Z-0373-2014·Announced 2013-11-27

GE Vivid E9 Ultrasound Systems Recalled for Software Lockup

GE Healthcare is recalling 710 Vivid E9 ultrasound systems worldwide due to a software defect that can cause the system to slow down and lock up during critical procedures.

What this means for you

Real risk of harm even if no illness or injury has been reported yet. Stop using the product and follow the agency's guidance.

Our severity reasoning: The recall is classified as FDA Class II, and the hazard involves a risk of harm (system lockup during critical procedures) where injury has not yet been reported, fitting the 'High' severity criteria.

Plain-English summary

GE Healthcare, LLC is recalling 710 units of the GE Vivid E9 diagnostic ultrasound system. The recall is due to a potential safety issue involving the system's software, which may cause the device to gradually become unresponsive and eventually lock up. This issue can occur during critical procedures, requiring the scanner to be rebooted to restore functionality.

The affected systems are distributed worldwide, including in the United States and numerous international markets. The Vivid E9 is primarily intended for cardiac imaging and analysis, but also includes vascular and general radiology applications. The recall covers specific serial numbers listed in the official FDA notice.

Healthcare facilities should check their inventory for the affected serial numbers and contact GE Healthcare for instructions on how to resolve the software issue. No specific corrective action or repair timeline is detailed in the provided source text.

The recalled product

Product
GE Vivid E9 ultrasound system. GE Vivid E9 is a Track 3 diagnostic ultrasound system, which is primarily intended for cardiac imaging and analysis, but which also includes vascular and general radiology applications. The Vivid E9 incorporates a variety of electronic array trans
Manufacturer
GE Healthcare, LLC
Affected units
710

Is your product affected?

Check your packaging against the codes below. If any of them match, the product is part of this recall.

Lot numbers (20)

  • Serial numbers: 0000000VE94166
  • 0000000VE94167
  • 0000000VE94170
  • 0000000VE94171
  • 0000000VE94172
  • 0000000VE94173
  • 0000000VE94174
  • 0000000VE94175
  • 0000000VE94176
  • 0000000VE94177
  • 0000000VE94178
  • 0000000VE94179
  • 0000000VE94180
  • 0000000VE94181
  • 0000000VE94182
  • 0000000VE94183
  • 0000000VE94184
  • 0000000VE94185
  • 0000000VE94186
  • 0000000VE94187

Distribution

Distributed nationwide across the United States.