Philips Smart-hopping 2.0 AP Recall for Wireless Roaming Issues
Philips North America is recalling 174 Smart-hopping 2.0 AP units due to unreliable wireless roaming behavior that can cause loss of connectivity to the central monitoring system.
The agency’s classification
FDA (Devices): Class II
Class II is a situation in which use of or exposure to a violative product may cause temporary or medically reversible adverse health consequences, or where the probability of serious adverse health consequences is remote.
This is the agency’s own classification, taken from its notice. The severity score below is our assessment, not the agency’s. How recall classes work
What this means for you
Our assessment, not the agency’s: severity 2/5 (Moderate).
Minor labeling or packaging issue, or a voluntary precautionary recall. Risk of harm is low but real — follow the manufacturer's instructions.
Our severity reasoning: The recall is classified as Class II due to unreliable wireless roaming behavior that results in loss of connectivity to the central monitoring system. The source does not report any illnesses, injuries, or deaths.
Plain-English summary
Philips North America is recalling 174 units of the Philips Smart-hopping 2.0 AP 1.4 GHz (Product/Model Number: 867216). The recall is due to unreliable wireless roaming behavior of Smart-hopping 1.0 wireless clients during transport when connecting to the Smart-hopping 2.0 infrastructure. This issue can result in a loss of connectivity to the central monitoring system (PIC iX).
The affected products were distributed nationwide in the United States. The source text does not report any illnesses, injuries, or deaths associated with this recall. Consumers should check their device serial numbers against the list provided in the official recall notice to determine if their unit is affected.
The recalled product
- Product
- Philips Smart-hopping 2.0 AP 1.4 GHz; Product/Model Number: 867216;
- Manufacturer
- Philips North America
- Hazard
- Affected units
- 174
Is your product affected?
Check your packaging against the codes below. If any of them match, the product is part of this recall.
Lot numbers (20)
- Product/Model Number: 867216
- UDI-DI: N/A
- System Serial Numbers: DK61624330
- DK61623830
- DK61724824
- DK61623802
- DK61623826
- DK61624101
- DK61624082
- DK61623910
- DK61624187
- DK51313245
- DK61724472
- DK61724620
- DK61724590
- DK61724461
- DK61724725
- DK61724679
- DK61724684
- DK51313645
Distribution
Distributed nationwide across the United States.
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