The Recall Desk
HighFDA (Devices)·Z-0072-2021·Announced 2020-10-14

Change Healthcare Radiology Software Recall for Potential Missing Images

Change Healthcare is recalling Radiology Solutions 14.0 software due to a defect that may cause images to be missing from studies.

What this means for you

Real risk of harm even if no illness or injury has been reported yet. Stop using the product and follow the agency's guidance.

Our severity reasoning: The recall involves a risk-of-harm product (medical software) where injury has not yet been reported, fitting the High severity criteria.

Plain-English summary

Change Healthcare Canada Company is recalling 5 units of Change Healthcare Radiology Solutions 14.0 software. The recall was initiated due to a software defect that may potentially result in one or more images missing in a study.

The affected software was distributed domestically to Vermont, Mississippi, West Virginia, and Nebraska. The specific model number is 14.0, and the UDI is (01)17540262030020(10)140000.

Consumers and healthcare providers should contact Change Healthcare Canada Company for instructions on how to resolve the software defect.

The recalled product

Product
Change Healthcare Radiology Solutions 14.0
Affected units
5

Is your product affected?

Check your packaging against the codes below. If any of them match, the product is part of this recall.

Lot numbers (1)

  • All Model number 14.0 UDI (01)17540262030020(10)140000

Distribution

Distributed in 4 states: