The Recall Desk
SevereCPSC·25431·Announced 2025-08-14

Werner 20' and 24' Multi-Max Pro Ladders Recalled Due to Fall Hazard

Werner is recalling about 122,250 Multi-Max Pro ladders because their locking mechanism can jam, posing a fall hazard. The firm has received 18 reports of falls with 14 resulting in injuries.

What this means for you

Illness, injury, or structural failure has been reported. Stop using the product immediately and contact the manufacturer for a refund or repair.

Our severity reasoning: The recall meets the rubric criterion for Severe (Score 4) due to significant injury/property-damage reports. Eighteen reported falls with fourteen resulting in injuries including head injuries and fractures demonstrate the serious consequence of the structural defect.

Plain-English summary

This recall involves Werner 20' and 24' Multi-Max Pro multi-purpose ladders sold at Home Depot nationwide from November 2021 through February 2024. The affected units are model numbers ALMP-20IAA and ALMP-24IAA. Approximately 122,250 units are affected.

The ladders have a defect in which the locking mechanism can jam and fail to fully lock into place. This creates a fall hazard when users rely on the ladder's stability. Werner has received 18 reports of falls associated with the defect, including 14 reports of injuries. Reported injuries include bruising, lacerations, head injuries, and fractures to the wrist, leg, and ribs.

Consumers should immediately stop using the recalled ladders and contact Werner for a full refund. Consumers can register at wernerco.com/recalls for disposal instructions. Werner will provide a full refund via check once disposal is complete. For more information, contact Werner toll-free at 888-624-1907 (Monday–Friday, 8:30 a.m. to 6 p.m. ET) or email [email protected].

The recalled product

Product
Werner 20' and 24' Multi-Max Pro Multi-Purpose Ladders
Manufacturer
Werner Co., of Itasca, Illinois
Category
Consumer Product — Ladders
Hazard
  • fall-hazard
  • locking-failure
Affected units
122,250

Is your product affected?

Check your packaging against the codes below. If any of them match, the product is part of this recall.

UPCs (2)

  • 051751143171
  • 051751143188

Distribution

Distributed nationwide across the United States.

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