The Recall Desk
HighCPSC·24159·Announced 2024-03-14

Insignia Air Fryers and Ovens Recalled for Fire and Burn Hazards

Best Buy is recalling about 187,400 Insignia brand air fryers and air fryer ovens sold from November 2021 through November 2023 because the units can overheat, causing handles to melt, glass doors to shatter, and fires.

What this means for you

Real risk of harm even if no illness or injury has been reported yet. Stop using the product and follow the agency's guidance.

Our severity reasoning: This recall involves a risk-of-harm product (fire and burn hazards from overheating units) where actual incidents have been reported (24 reports of overheating/melting or glass shattering, including six confirmed fires), but no injuries or property damage have been reported. The combination of reported hazard incidents with the fire risk elevates this above Moderate under the rubric's High category for risk-of-harm products with reported incidents.

Plain-English summary

Best Buy Purchasing LLC is recalling Insignia air fryers and air fryer ovens in six models with capacities ranging from about 3.4 to 10 quarts. The recalled models are NS-AF34D2, NS-AF5DSS2, NS-AF5MSS2, NS-AF8DBD2, NS-AF10DBK2, and NS-AF10DSS2. These units have plastic or plastic and stainless-steel bodies in black and stainless-steel finishes.

The air fryers can overheat, causing the handles to melt or break, posing fire and burn hazards. The air fryer ovens can overheat and the glass on the door can shatter, posing fire, burn, and laceration hazards. The firm has received 24 reports of overheating/melting or glass shattering, including six reports of air fryers catching on fire. No injuries or property damage have been reported.

The recalled units were sold at Best Buy stores nationwide and online at www.bestbuy.com, www.eBay.com, and through third-party sellers from November 2021 through November 2023 for between $32 and $180.

Consumers should immediately stop using the recalled units. To receive a refund, consumers should visit https://www.recallrtr.com/airfryer and submit photos of the unit, the model number, and the purchase receipt. Refunds are provided as a refund check or Best Buy store credit in the amount shown on the receipt, or the average sales price for the model if no receipt is provided. Do not return the units to Best Buy stores. For more information, contact Best Buy at 800-566-7498 (7 a.m. to 6 p.m. CT Monday through Friday) or visit the recall website.

The recalled product

Product
Air Fryers and Air Fryer Ovens
Manufacturer
Best Buy Purchasing LLC, of Richfield, Minnesota
Category
Consumer Product — Kitchen Appliances
Hazard
  • fire
  • burn-injury
  • laceration
  • overheating
Affected units
187,400

Distribution

Distributed nationwide across the United States.

Related recalls

Same category