The Recall Desk
SevereCPSC·24028·Announced 2023-11-21

ZLINE RG Gas Ranges Recalled for Carbon Monoxide Hazard

ZLINE is recalling about 30,000 RG gas ranges (30-inch, 36-inch, and 48-inch models) because the oven can emit dangerous levels of carbon monoxide, posing a serious risk of injury or death.

What this means for you

Illness, injury, or structural failure has been reported. Stop using the product immediately and contact the manufacturer for a refund or repair.

Our severity reasoning: The source reports three instances of consumers seeking medical attention before the recall and 131 reports of failed repairs with continued carbon monoxide emissions after the recall announcement. This demonstrates documented harm and ongoing safety failure after the initial remedy, meeting the Severe criteria of significant injury reports and risk-of-harm products with reported injury.

Plain-English summary

ZLINE Kitchen and Bath is recalling the oven compartment of ZLINE RG gas ranges with model numbers RG30, RGS-30, RGB-30, RG36, RGS-36, RGB-36, RG48, RGS-48, and RGB-48. The oven can emit dangerous levels of carbon monoxide while in use, posing a serious risk of injury or death from carbon monoxide poisoning.

Before the original recall was announced in January 2023, ZLINE received 44 reports of carbon monoxide emission, including three reports of consumers seeking medical attention. After the recall was announced, ZLINE received 131 additional reports that the repair was not successfully completed and that the ranges were still emitting dangerous levels of carbon monoxide. The recalled ranges were sold from February 2019 through December 2022 for between $2,300 and $6,900.

These ranges were initially recalled in January 2023 with repair as the only remedy. ZLINE is now expanding consumer options to include a replacement range or a full refund. Consumers should immediately stop using the oven compartment, even if they have already received a repair. The range tops remain unaffected and can continue to be used. Consumers who have received a repair will be contacted directly by ZLINE with information about an inspection, replacement, or refund. Those who have not yet scheduled a repair should contact ZLINE for available remedy options.

For more information, consumers may call ZLINE toll-free at 833-226-1400 from 9 a.m. to 8:30 p.m. ET Monday through Friday, email [email protected], or visit www.zlinekitchen.com/recalls or www.zlinekitchen.com.

The recalled product

Product
ZLINE 30-inch, 36-inch and 48-inch RG gas ranges
Manufacturer
ZLINE Kitchen and Bath, of Reno, Nev.
Category
Consumer Product — Kitchen Appliance / Gas Range
Hazard
  • carbon-monoxide
  • poisoning-risk
  • injury-risk
Affected units
30,000

Distribution

Distributed nationwide across the United States.

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