The Recall Desk
ModerateCPSC·22122·Announced 2022-04-21

Norwex Ceramic Knives Recalled Due to Handle Laceration Hazard

Norwex USA is recalling approximately 40,000 ceramic knives because the handles can break during use, creating a laceration hazard. The knives were distributed free as promotional items from January through February 2022.

What this means for you

Minor labeling or packaging issue, or a voluntary precautionary recall. Risk of harm is low but real — follow the manufacturer's instructions.

Our severity reasoning: The source explicitly states no injuries have been reported. Although 188 incident reports were received, the hazard remains theoretical without documented harm. This falls under the rubric criterion for moderate severity: low-risk contamination or voluntary precautionary recalls with no reported injuries.

Plain-English summary

Norwex USA Inc. is recalling Norwex Ceramic Knives due to a hazard where the handle can break during use, posing a laceration risk. The recalled knives have a ceramic blade and bamboo handle, measure approximately eight inches long with a four-inch blade and four-inch handle, and have "Norwex" printed on the handle.

Approximately 40,000 units were distributed in the United States, with an additional 2,500 units in Canada. The knives were given away free as a promotional product by Norwex USA and Norwex Canada from January 2022 through February 2022.

The firm has received 188 reports of incidents, including 158 reports of the handle breaking and 30 reports of damage to the knives during shipping. No injuries have been reported.

Consumers should immediately stop using the recalled ceramic knives and contact Norwex USA for a free replacement. Consumers can reach Norwex USA Inc. toll-free at 833-882-5569 (Monday–Friday, 8 a.m. to 8 p.m. CT; Saturday, 9 a.m. to 5 p.m. CT), via email at [email protected], or through https://norwex.biz/en_US/product-recall or www.norwex.biz (click the product recall link at the bottom of the page). Return kits with pre-paid shipping labels are available.

The recalled product

Product
Norwex Ceramic Knives
Hazard
  • laceration
  • handle-breakage
Affected units
40,000

Distribution

Distributed nationwide across the United States.