The Recall Desk
HighCPSC·21778·Announced 2021-09-02

Step2 StepUp Sidekick Learning Towers Recalled Due to Fall Hazard

The Step2 Company is recalling StepUp Sidekick Learning Towers because the storage tray with cup holders and step can come loose, posing a fall hazard to children. Step2 has received 20 reports of the component coming loose, including one report of minor bruises from a fall.

What this means for you

Real risk of harm even if no illness or injury has been reported yet. Stop using the product and follow the agency's guidance.

Our severity reasoning: Although one minor injury was reported, the hazard is a fall risk from a product designed for young children. The source text indicates the component can come loose, creating a risk-of-harm condition where serious injury could occur. This meets the rubric criterion for High severity when injury risk is present in a product category where harm is foreseeable, even though the single reported injury was minor.

Plain-English summary

The Step2 Company LLC is recalling StepUp Sidekick Learning Towers, which function as helper stools and chairs for children. The towers have a white plastic exterior with a gray tray featuring two cup holders, a seat, and a step. The storage tray with cup holders and step can come loose from the tower, creating a fall hazard to children using the product.

Step2 has received 20 reports of the storage trays or steps coming loose from the tower. One report documented a child sustaining minor bruises after falling from the tower. The recalled units have manufacture codes 10-2020, 3-2021, and 5-2021 found on the removable seat/step. Model number 4134 is molded into the bottom of the tower.

About 1,570 units were sold in the United States, with an additional 34 units sold in Canada. The towers were sold online at Step2.com and Amazon.com during May 2021 for approximately $100.

Consumers should immediately stop using the recalled tower. Step2 is offering a full refund, a credit on Step2.com of equivalent value, or an Amazon gift card for units purchased via Amazon. Consumers can contact Step2 at 800-347-8372 between 8 a.m. and 5 p.m. ET Monday through Friday, or visit www.step2.com and click on Product Recalls for more information.

The recalled product

Product
StepUp Sidekick Learning Towers
Manufacturer
The Step2 Company LLC, of Streetsboro, Ohio
Category
Consumer Product — Children's Furniture / Learning Tower
Hazard
  • fall-hazard
  • loose-component
Affected units
1,570

Distribution

Distributed nationwide across the United States.

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