The Recall Desk
Our severity:HighCPSC·21013·Announced 2020-10-28

Schneider Electric Recalls Surgeloc Surge Protection Devices Due to Fire Hazard

Schneider Electric is recalling about 47,250 Surgeloc Surge Protection Devices because they can experience an arc event, posing a fire hazard. One report of smoke damage was received, with no injuries.

What this means for you

Our assessment, not the agency’s: severity 3/5 (High).

Real risk of harm even if no illness or injury has been reported yet. Stop using the product and follow the agency's guidance.

Our severity reasoning: The recall involves a fire hazard with one reported incident of smoke damage but no injuries, fitting the rubric for risk-of-harm products where injury has not yet been reported.

Plain-English summary

Schneider Electric Systems USA, Inc. is recalling approximately 47,250 Surgeloc Surge Protection Devices. The recalled devices are 3-wire and 4-wire units primarily installed in commercial and industrial applications, with some residential use. They are black rectangular devices with a green plastic rimmed meter and a white label reading "Square D by Schneider Electric." The devices were manufactured between January 1, 2013, and August 24, 2020, and were sold through authorized Schneider Electric distributors and included in factory-ordered panelboards.

The recall is due to a fire hazard. The devices can experience an arc event, which can result in a fire. The company has received one report of an arcing incident that caused smoke damage to a wall in a commercial location. No injuries have been reported.

Consumers should immediately stop using the recalled surge protection devices. They should contact Schneider Electric at 800-577-7355 from 8 a.m. to 5 p.m. ET Monday through Friday, or visit www.se.com/us/surgeloc-safetynotice to receive instructions for a free equivalent replacement surge protector.

The recalled product

Product
Surgeloc Surge Protection Devices
Affected units
47,250

Distribution

Distributed nationwide across the United States.

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