The Recall Desk
HighCPSC·21013·Announced 2020-10-28

Schneider Electric Recalls Surgeloc Surge Protection Devices Due to Fire Hazard

Schneider Electric is recalling about 47,250 Surgeloc Surge Protection Devices because they can experience an arc event, posing a fire hazard. One report of smoke damage was received, with no injuries.

What this means for you

Real risk of harm even if no illness or injury has been reported yet. Stop using the product and follow the agency's guidance.

Our severity reasoning: The recall involves a fire hazard with one reported incident of smoke damage but no injuries, fitting the rubric for risk-of-harm products where injury has not yet been reported.

Plain-English summary

Schneider Electric Systems USA, Inc. is recalling approximately 47,250 Surgeloc Surge Protection Devices. The recalled devices are 3-wire and 4-wire units primarily installed in commercial and industrial applications, with some residential use. They are black rectangular devices with a green plastic rimmed meter and a white label reading "Square D by Schneider Electric." The devices were manufactured between January 1, 2013, and August 24, 2020, and were sold through authorized Schneider Electric distributors and included in factory-ordered panelboards.

The recall is due to a fire hazard. The devices can experience an arc event, which can result in a fire. The company has received one report of an arcing incident that caused smoke damage to a wall in a commercial location. No injuries have been reported.

Consumers should immediately stop using the recalled surge protection devices. They should contact Schneider Electric at 800-577-7355 from 8 a.m. to 5 p.m. ET Monday through Friday, or visit www.se.com/us/surgeloc-safetynotice to receive instructions for a free equivalent replacement surge protector.

The recalled product

Product
Surgeloc Surge Protection Devices
Manufacturer
Schneider Electric Systems USA, Inc., of Foxboro, Mass.
Category
Consumer Product — Electrical Safety
Hazard
Affected units
47,250

Distribution

Distributed nationwide across the United States.

Related recalls

Same hazard · fire

See all →