The Recall Desk
HighCPSC·19761·Announced 2019-07-11

Levolor Recalls Custom Cellular Shades Due to Strangulation Hazard

Levolor is recalling about 30,000 custom cellular shades because the pull cords are joined by a non-breakaway connector, posing a strangulation hazard to small children.

What this means for you

Real risk of harm even if no illness or injury has been reported yet. Stop using the product and follow the agency's guidance.

Our severity reasoning: The recall involves a strangulation hazard, which is a risk-of-harm product where injury has not yet been reported, fitting the criteria for a High severity score.

Plain-English summary

Levolor Inc. is recalling approximately 30,000 units of Two-Corded Custom Cellular Shades. The recall includes specific styles such as bottom-up single and double cell products, top-down/bottom-up or day/night corded products, and various custom cellular configurations of specialty shapes. Only units manufactured between December 15, 2018, and April 30, 2019, are included in the recall. The Levolor logo is printed on a sticker on the bottom rail, and manufacturing information is printed on a sticker on the head rail.

The shades were sold by Levolor dealers nationwide and online at www.levolor.com from December 2018 through April 2019 for between $65 and $1,125. The pull cords on these shades are joined by a non-breakaway cord connector, which poses a strangulation hazard for small children. No injuries have been reported in connection with this recall.

Consumers should immediately stop using the recalled shades and contact Levolor for a free repair kit. Levolor is contacting purchasers directly. For more information, consumers can call Levolor at 800-752-9677 from 8:30 a.m. to 6:30 p.m. ET Monday through Friday, email [email protected], or visit www.Levolor.com and click on Custom Cellular Recall at the bottom of the page.

The recalled product

Product
Levolor Two-Corded Custom Cellular Shades
Manufacturer
Levolor Inc., of Atlanta, Ga.
Category
Consumer Product — Window Coverings
Hazard
Affected units
30,000

Distribution

Distributed nationwide across the United States.

Related recalls

Same hazard · strangulation

See all →