The Recall Desk
SevereCPSC·18728·Announced 2018-03-13

Amazon Recalls Portable Power Banks Due to Fire and Chemical Burn Hazards

Amazon is recalling about 260,000 portable power banks because the batteries can overheat and ignite, posing fire and chemical burn risks.

What this means for you

Illness, injury, or structural failure has been reported. Stop using the product immediately and contact the manufacturer for a refund or repair.

Our severity reasoning: The recall involves significant injury and property damage reports, including chemical burns and fire damage, which meets the criteria for a Severe rating.

Plain-English summary

Amazon is recalling approximately 260,000 portable power banks sold under the AmazonBasics brand. The recall covers six versions of the lithium-ion battery chargers, including capacities of 16,100 mAh, 10,000 mAh, 5,600 mAh, 2,000 mAh, and 3,000 mAh. These units were sold at Amazon.com, Amazon Bookstores, and Amazon Pop-Up Stores from December 2014 through July 2017 for between $9 and $40.

The power banks are being recalled because the battery can overheat and ignite, creating fire and burn hazards. Amazon has received 53 reports of the power banks overheating in the U.S. These reports include one instance of chemical burns caused by contact with battery acid and four reports of property damage, including fire and smoke damage.

Consumers should immediately unplug and stop using the recalled power banks. They should contact Amazon toll-free at 855-215-5134 or visit the online registration page to receive a full refund. All known purchasers are being contacted directly by the firm.

The recalled product

Product
AmazonBasics portable power banks
Manufacturer
Guoguang Electric Company Limited, of China
Category
Consumer Product — Electronics
Hazard
Affected units
260,000

Distribution

Distributed nationwide across the United States.

Related recalls

Same hazard · fire

See all →