The Recall Desk
HighCPSC·18175·Announced 2018-06-12

Ketra Recalls D3 Recessed Downlights Due to Electrical Shock Hazard

Ketra is recalling about 3,400 D3 recessed downlights because incorrect wiring in the power supply connectors poses an electrical shock hazard. No injuries have been reported.

What this means for you

Real risk of harm even if no illness or injury has been reported yet. Stop using the product and follow the agency's guidance.

Our severity reasoning: The recall involves a risk-of-harm product (electrical shock) where injury has not yet been reported, which aligns with the 'High' severity criteria in the rubric.

Plain-English summary

Ketra, Inc. is recalling about 3,400 D3 recessed downlights produced between November 4, 2016, and March 14, 2018. The recall is due to a potential electrical shock hazard caused by incorrect wiring in the downlights' power supply connectors. The affected units have date codes between K4816 and K1118, located on a sticker attached to each unit.

The downlights were sold nationwide through authorized Ketra lighting distributors and specialty audio/video stores from November 2016 through April 2018 for between $550 and $750. The firm has received two reports of incorrect wiring found by an electrician, but no injuries have been reported.

Consumers should immediately stop using the recalled downlights and contact Ketra, Inc. at 800-940-5917 or visit www.KetraRecall.com to schedule a free inspection and, if needed, repair by a technician. Consumers should not attempt to inspect or repair the units themselves and must follow warnings and instructions to disconnect power prior to servicing, removing, or replacing the products.

The recalled product

Product
Ketra D3 recessed downlights
Manufacturer
Ketra, Inc., of Austin, Texas
Category
Consumer Product — Lighting
Hazard
Affected units
3,400

Distribution

Distributed nationwide across the United States.

Related recalls

Same hazard · electrical shock

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