The Recall Desk
SevereCPSC·18028·Announced 2017-11-14

Go Wheels Hoverboards Recalled Due to Fire and Explosion Hazards

Four Star Imports is recalling Go Wheels self-balancing scooters sold at Village Mart because the lithium-ion batteries can overheat, posing fire and explosion risks.

What this means for you

Illness, injury, or structural failure has been reported. Stop using the product immediately and contact the manufacturer for a refund or repair.

Our severity reasoning: The recall involves a significant injury/property-damage risk due to fire and explosion hazards from overheating lithium-ion batteries, which aligns with the 'Severe' criteria for significant injury/property-damage reports or high-risk fire hazards.

Plain-English summary

Four Star Imports is recalling approximately 1,800 Go Wheels self-balancing scooters, commonly known as hoverboards, due to fire and explosion hazards. The recalled units were sold exclusively at the Village Mart store in Memphis, Tennessee, from October 2015 to March 2016 for about $200. The hoverboards feature two wheels at either end of a platform and are powered by lithium-ion battery packs. The "Go Wheel" logo is printed in a circle on the middle of the unit and illuminates when the device is powered on. The products were available in black, white, red, blue, gold, and pink.

The lithium-ion battery packs in these self-balancing scooters can overheat, which poses a risk of the products smoking, catching fire, and/or exploding. Four Star Imports has received one report of a self-balancing scooter overheating. There have been no reports of injuries or property damage associated with this recall.

Consumers should immediately stop using the recalled self-balancing scooters and contact Four Star Imports to return their unit to receive a free UL2272-certified replacement unit. Customers can contact Four Star Imports at 800-780-5231 from 9 a.m. to 6 p.m. CT or online at www.villagemart.com by clicking on the Recall Notice.

The recalled product

Product
Self-balancing scooters/hoverboards
Affected units
1,800

Distribution

Distributed nationwide across the United States.