Trane Recalls Furnaces Due to Electrical Shock Hazard
Trane is recalling about 17,700 furnaces because a loose ground wire creates a shock hazard if an electrical component fails.
What this means for you
Real risk of harm even if no illness or injury has been reported yet. Stop using the product and follow the agency's guidance.
Our severity reasoning: The recall involves a risk-of-harm product (electrical shock) where injury has not yet been reported, which corresponds to a High severity score of 3.
Plain-English summary
Trane U.S. Inc. is recalling approximately 17,700 furnaces sold under the Trane, American Standard, Ameristar, or unbranded names. The recall involves specific model and serial numbers, which are printed on a white label on the left or right-hand side of the unit. These furnaces were sold by independent dealers nationwide from July 2016 through August 2016 for between $400 and $4,000.
The hazard exists because the ground wire in the furnace's junction box can become loose. If an electrical component then fails and short circuits, the unit poses a shock hazard. No injuries have been reported in connection with this recall.
Consumers should avoid contact with the furnaces until the junction box is replaced. Trane is contacting customers directly to provide a free replacement junction box and free installation. Consumers can also contact Trane at 800-945-5884 from 8 a.m. to 5 p.m. CT Monday through Friday, or visit the company's websites for more information.
The recalled product
- Product
- Furnaces
- Category
- Consumer Product — Furnaces
- Hazard
- Affected units
- 17,700
Distribution
Distributed nationwide across the United States.
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