The Recall Desk
Our severity:SevereCPSC·15123·Announced 2015-04-28

Whistler Recalls Jump&Go Portable Jumpstart Power Supplies Due to Fire Hazard

Whistler is recalling about 10,400 Jump&Go portable jumpstart power supplies because the lithium battery can overheat, melt, and catch fire.

What this means for you

Our assessment, not the agency’s: severity 4/5 (Severe).

The hazard poses a serious risk of illness, injury, or structural failure. Stop using the product immediately and contact the manufacturer for a refund or repair.

Our severity reasoning: The recall involves a fire hazard with 18 reported fires and property damage, which meets the criteria for a Severe rating (significant property-damage reports) under the rubric.

Plain-English summary

The U.S. Consumer Product Safety Commission (CPSC) and The Whistler Group, Inc. are recalling about 10,400 Jump&Go Portable Jumpstart & Power Supply 12V units. The recalled products have model numbers starting with WJS-3000 and date codes in YYYY/WW format from 201404 through 201439. These pocket-sized units were sold in red, black, yellow, and pink, and feature detachable jumper cables, a built-in LED flashlight, and a USB port. The model number and date code are located on the back of the unit under the colored silicone boot. Units with a serial number on the operational label are not included in this recall.

The recall is due to a fire hazard. The jumpstart's lithium battery can overheat, causing the units to melt, catch fire, and ignite nearby items. Whistler has received 45 reports of units overheating and melting, including 18 reports of fire, resulting in approximately $16,000 in property damage. No injuries have been reported.

The recalled units were sold from May 2014 to October 2014 for between $60 and $120 at Hammacher Schlemmer, Radio Shack, Walmart, and other retail stores nationwide, as well as online at Amazon.com, Sears.com, and Staples.com. Consumers should immediately stop using the recalled unit and contact Whistler for a free replacement, including shipping to return the recalled unit. Consumers can contact Whistler toll-free at (855) 667-9081 from 9 a.m. to 5 p.m. CT Monday through Friday or online at www.whistlergroup.com.

The recalled product

Product
Portable jumpstart power supplies
Manufacturer
The Whistler Group, Inc., of Bentonville, Ark.
Category
Consumer Product — Batteries and Chargers
Hazard
Affected units
10,400

Distribution

Distributed nationwide across the United States.

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