Blinds To Go Recalls Window Shades Due to Strangulation Hazard
Blinds To Go is recalling about 200,000 custom-made window shades because the cord hold-down device can fail, posing a strangulation risk to small children.
What this means for you
Real risk of harm even if no illness or injury has been reported yet. Stop using the product and follow the agency's guidance.
Our severity reasoning: The recall involves a strangulation hazard for small children, which is a risk-of-harm product where injury has not yet been reported, meeting the criteria for a High severity score.
Plain-English summary
Blinds To Go of Lakewood, New Jersey, is recalling approximately 200,000 custom-made window shades sold from January 2009 to November 2014. The affected products include roller shades with Sidewinders, Smartlift pleated and cellular shades, Panel Tracks shades, and Serenity shades. These shades were sold at Blinds To Go showrooms and online for between $60 and $770.
The recall is due to a strangulation hazard for small children. The shades feature a clear, P-shaped plastic hook used as a hold-down device for the cord or chain. The cord or chain loop can slip out of this device, creating a loop that poses a strangulation risk. No injuries have been reported in connection with this recall.
Consumers should contact Blinds To Go customer service at (800) 254-6377 to order a free retrofit kit that includes a new hold-down device and instructions. Alternatively, customers can bring the window shades to a local showroom to have the new device fitted. Customer service is available from 9:30 a.m. to 9 p.m. ET Monday through Saturday and 12 p.m. to 5 p.m. ET on Sunday.
The recalled product
- Product
- Blinds To Go custom-made window shades
- Manufacturer
- Blinds To Go of Lakewood, New Jersey
- Hazard
- Affected units
- 200,000
Distribution
Distributed nationwide across the United States.
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