The Recall Desk
HighCPSC·14251·Announced 2014-08-06

Vizio Recalls 39- and 42-Inch E-Series Televisions Due to Tip-Over Risk

Vizio is recalling about 245,000 39- and 42-inch E-Series televisions because the stand assembly can fail, causing the TV to tip over and pose an impact injury risk.

What this means for you

Real risk of harm even if no illness or injury has been reported yet. Stop using the product and follow the agency's guidance.

Our severity reasoning: The recall involves a risk-of-harm product (tip-over causing impact injury) where injury has not yet been reported, which aligns with the 'High' severity criteria in the rubric.

Plain-English summary

Vizio Inc. is recalling approximately 245,000 39-inch and 42-inch E-Series Full-Array LED flat panel televisions. The recall involves specific model and serial numbers for the 39-inch E390-B0 and E390i-B0, and the 42-inch E420i-B0. These televisions were sold at retail stores and online retailers nationwide, including Best Buy, Meijer, Target, Walmart, Amazon.com, Costco.com, Meijer.com, and Sams.com, from December 2013 through June 2014 for between $370 and $450.

The stand assembly on these televisions can fail, causing the television to tip over unexpectedly. This poses a risk of impact injury to consumers. Vizio has received 51 reports of the recalled televisions tipping over, but no injuries have been reported.

Consumers using the stand assembly should immediately detach the stand, place the television in a safe location, and contact Vizio for a replacement stand assembly. Consumers with wall-mounted televisions should also request the replacement stand assembly in case the stand is needed for future use. Vizio can be contacted toll-free at (855) 472-7450 or via the "Safety Notice" section on www.vizio.com.

The recalled product

Product
VIZIO E-Series 39-inch and 42-inch televisions
Affected units
245,000

Distribution

Distributed nationwide across the United States.