The Recall Desk
HighCPSC·11718·Announced 2011-01-20

Frontgate Recalls Closet Ladders Due to Fall Hazard

Frontgate is recalling about 38,000 foldaway closet ladders because they can break unexpectedly, posing a fall hazard.

What this means for you

Real risk of harm even if no illness or injury has been reported yet. Stop using the product and follow the agency's guidance.

Our severity reasoning: The recall involves a risk-of-harm product (fall hazard) with reported injuries (bruises and lacerations) but no reported deaths or serious injuries, fitting the 'High' severity criteria.

Plain-English summary

Frontgate is recalling approximately 38,000 foldaway closet two- and three-step ladders. The ladders are made of mahogany wood and were designed for use in walk-in closets. The recall includes specific catalog item numbers: 11998 for the two-step ladder, and 11675, 11975, 30269, 37935, and 40645 for the three-step ladder.

The ladders can unexpectedly break, posing a fall hazard to consumers. The company has received about 860 reports of the ladders breaking, including 28 reports of injuries such as bruises and lacerations to the knees, shins, ankles, and feet.

The ladders were sold at Frontgate stores in Georgia, North Carolina, and Ohio, in Frontgate and Sky Mall catalogs nationwide, and on the Internet at Frontgate.com and Skymall.com from December 2005 through July 2010. They were sold for between $90 and $150. Consumers should immediately stop using the recalled ladders and contact Frontgate for instructions on how to receive a merchandise credit for the amount of the ladder. Frontgate is directly contacting all known consumers.

The recalled product

Product
Frontgate Closet Ladders
Category
Consumer Product — Ladders
Hazard
Affected units
38,000

Distribution

Distributed nationwide across the United States.

Related recalls

Same hazard · fall hazard

See all →