The Recall Desk
SevereCPSC·10743·Announced 2010-06-17

Comverge Recalls Thermostat Communication Modules Due to Fire Risk

Comverge is recalling communication modules inside TXU Energy thermostats because they can overheat and cause fire hazards. Consumers should contact Comverge for a free replacement.

What this means for you

Illness, injury, or structural failure has been reported. Stop using the product immediately and contact the manufacturer for a refund or repair.

Our severity reasoning: The recall involves a fire hazard with reported property damage (smoke damage to walls), which aligns with the rubric criteria for 'significant injury/property-damage reports' under the Severe category.

Plain-English summary

Comverge Inc. is recalling communication modules installed inside programmable thermostats sold by TXU Energy in North Texas. The recall involves approximately 6,300 units with serial numbers between 1015857 and 1022518, which can be found on the top of the thermostat's plastic housing. The thermostats feature "TXU Energy" and "White Rodgers" printed on the front faceplate.

The communication modules can overheat, posing a risk of fire hazard. Comverge is aware of 13 incidents where the module overheated and damaged the thermostat, with minor smoke damage to the wall reported in at least two of those incidents. The company has not received any reports of injuries.

Consumers should contact Comverge toll-free at (866) 277-7001 between 8 a.m. and 8 p.m. CT Monday through Friday, or visit the company's website at http://www.comverge.com/recall. Comverge will install a new communication module free of charge. Consumers should not attempt to disable or replace the communication module themselves.

The recalled product

Product
Programmable thermostat communication module
Manufacturer
Comverge Inc. of Norcross, Ga.
Category
Consumer Product — Thermostats
Hazard
Affected units
6,300

Distribution

Distributed nationwide across the United States.

Related recalls

Same hazard · fire

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