The Recall Desk
HighCPSC·08098·Announced 2007-11-21

Elmo Visual Presenters Recalled by CPSC Due to Fire Hazard

Elmo USA is recalling about 54,000 visual presenters sold under various brands because improperly installed lights can overheat and cause fires. No injuries have been reported.

What this means for you

Real risk of harm even if no illness or injury has been reported yet. Stop using the product and follow the agency's guidance.

Our severity reasoning: The recall involves a fire hazard, which is a risk-of-harm product, but the source explicitly states that no injuries or incidents have been reported, meeting the criteria for a High severity score.

Plain-English summary

Elmo USA Corp. is recalling approximately 54,000 visual presenters, also sold as Image Presentation Cameras by Epson, due to a fire hazard. The recall includes presenters sold under the ELMO, Epson, Doar Communications, Vtel, and Tandberg brand names. These devices were manufactured between December 1993 and December 2003 and sold nationwide from December 1993 to June 2006 for between $2,600 and $9,000.

The hazard exists because improperly installed fluorescent top lights in the presenter can overheat, posing a fire risk. The CPSC has not reported any injuries or incidents associated with this defect. Affected ELMO model numbers include EV-500AF, EV-400AF, EV-6000AF, EV-8000AF, HV-5000XG, HV-7000SX, HV-8000SX, EV-4400AF, and HV-5100XG, as well as Epson model ELPDC02.

Consumers should stop using the recalled visual presenters immediately. Owners of ELMO, Doar Communications, Vtel, and Tandberg models should contact Elmo USA, while Epson owners should contact Epson. Consumers with recalled units will receive a free inspection and repair.

The recalled product

Product
Visual Presenters (sold as Image Presentation Cameras by Epson)
Manufacturer
ELMO Co. Ltd., of Japan
Category
Consumer Product — Computer Equipment
Hazard
Affected units
54,000

Distribution

Distributed nationwide across the United States.

Related recalls

Same hazard · fire

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