The Recall Desk
HighCPSC·06179·Announced 2006-06-07

Fitness Quest Gazelle Crosstrainers Recalled for Fall Hazard

Fitness Quest is recalling Gazelle Freestyle Crosstrainers and Pro Gliders because resistance pistons can detach, posing a fall risk to users.

What this means for you

Real risk of harm even if no illness or injury has been reported yet. Stop using the product and follow the agency's guidance.

Our severity reasoning: The recall involves a risk-of-harm product (fall hazard) where injury has been reported (one minor injury), fitting the 'High' severity criteria for products where injury has not yet been reported or is minor, without reaching the threshold for 'Severe' which requires significant injury or structural vehicle defects.

Plain-English summary

Fitness Quest Inc. is recalling approximately 154,000 Gazelle® Freestyle Cross Trainer and Gazelle® Freestyle Cross Trainer Pro Gliders. These glider-style exercise machines were sold at The Home Shopping Network (HSN), The Shopping Channel (tSC), The Sportman's Guide, and Dick's Sporting Goods beginning in January 2004 for between $200 and $250. The products were manufactured in China and Thailand.

The recall is due to a hazard where the resistance pistons on the glider can come off during exercise. If this occurs, a person using the glider can fall off the exercise machine. Fitness Quest has received 145 reports of pistons detaching and one report of a minor injury from a fall.

Consumers should disconnect the pistons on these exercise gliders immediately. Users can continue to use the gliders until they receive a repair kit, provided the pistons are detached. Consumers who purchased a Crosstrainer Pro from Dick's should contact Fitness Quest for a free repair kit. Those who purchased a Crosstrainer or Crosstrainer Pro from HSN or tSC before January 1, 2006, will receive a free repair kit by mail. Crosstrainer Pro gliders purchased from HSN or tSC after January 1, 2006, have repair kits included. Consumers who purchased a Crosstrainer Pro glider from The Sportman's Guide will receive a free repair kit by mail. If a repair kit is not received by July 12, 2006, consumers should contact Fitness Quest at (800) 321-9236 between 8:30 a.m. and 8 p.m. ET Monday through Friday, or visit www.fitnessquest.com.

The recalled product

Product
Gazelle® Freestyle Cross Trainer and Gazelle® Freestyle Cross Trainer Pro Gliders
Affected units
154,000

Distribution

Distributed nationwide across the United States.

Same manufacturer · Fitness Quest Inc., of Canton, Ohio

See all →