The Recall Desk
Our severity:SevereCPSC·02068·Announced 2001-12-14

TruHeat Recalls No-Fault 6000 Model Spa Heaters Due to Fire Hazard

TruHeat Corp. is recalling approximately 142,000 No-Fault 6000 model spa heaters sold with Hot Spring and Tiger River spas because an internal electrical connection can overheat and ignite the unit.

What this means for you

Our assessment, not the agency’s: severity 4/5 (Severe).

The hazard poses a serious risk of illness, injury, or structural failure. Stop using the product immediately and contact the manufacturer for a refund or repair.

Our severity reasoning: The recall involves a fire hazard with 22 reported incidents of fire damage outside the heater or spa, which aligns with the rubric criterion for 'significant injury/property-damage reports' (Score 4).

Plain-English summary

TruHeat Corp. is recalling approximately 142,000 No-Fault® 6000 model spa heaters that were sold with Hot Spring® and Tiger River® spas. The recall covers spas installed in 220-volt applications. These heaters were sold by independent spa dealers nationwide from January 1997 through January 2001, with spa prices ranging between $4,000 and $9,000.

The recalled heaters have an internal electrical connection that can overheat and ignite the heater and spa, posing a fire hazard. CPSC and TruHeat have received 192 reports of the heaters failing and 22 reports of these incidents resulting in fire damage outside the heater or spa. No injuries have been reported.

TruHeat is contacting customers to provide a free insulation kit. Consumers who have not been contacted should call Watkins, the firm now responsible for TruHeat and this recall, at (800) 999-4688 between 8 a.m. and 8 p.m. ET to determine if their spa heater is part of the recall. To avoid risk pending receipt of the kit, consumers are advised to shut off their heaters. If the spa is in a location exposed to freezing temperatures and the heater is shut off, the spa should be drained according to the owner's manual to prevent damage from freezing water.

The recalled product

Product
No-Fault® 6000 model spa heaters (sold with Hot Spring® and Tiger River® spas)
Category
Consumer Product — Spa Heaters
Hazard
Affected units
142,000

Distribution

Distributed nationwide across the United States.

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