The Recall Desk

Vehicle

Volkswagen Routan · 2012

1 recall affects this vehicle. Sorted by severity, then date.

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  • Severity pendingNHTSA·12V147000·2012-04-05

    Volkswagen Recalls 2012 Routans Due to Rear Hub Machining Defect

    Volkswagen is recalling certain 2012 Routans because right rear hub and bearing assemblies may not be fully machined, which could lead to wheel separation and increase crash risk.

    Product
    VOLKSWAGEN — VOLKSWAGEN ROUTAN
    Category
    Vehicle
    Distribution
    Distributed nationwide

NHTSA crash-test safety rating

Federal 5-Star Safety Rating from crash testing. This is a separate government program from the recall(s) above — a high star rating says nothing about whether a specific recall has been fixed, and a recall says nothing about crash-test performance.

Source: NHTSA New Car Assessment Program (NCAP), a federal crash-test program — not a recall record.

Wider context for this vehicle

Beyond the official recalls above. These are third-party figures derived from NHTSA complaint data — useful signal, but not part of our verified recall record.

Federal investigations — 1 open

  • PE21008 Preliminary Evaluation · fuel system, gasoline:fuel injection system:injectors
  • DP19003 Defect Petition · engine
  • EA18003 Engineering Analysis · open · air bags:frontal:driver clockspring/spiral cassette
  • RQ17009 Recall Query · air bags:frontal:driver clockspring/spiral cassette
  • PE15010 Preliminary Evaluation · air bags:frontal

Complaint clusters with no matching recall

  • 2011 · electrical 97 complaints, median 71,000 mi
    Includes 1 alleging a fire. Unverified owner allegations from complaint filings — not confirmed by any agency.
  • 2009 · steering 34 complaints, median 88,000 mi
    Includes 1 alleging a fire. Unverified owner allegations from complaint filings — not confirmed by any agency.
  • 2012 · electrical 31 complaints, median 79,000 mi
  • 2009 · brakes 30 complaints, median 26,000 mi
  • 2009 · engine 30 complaints, median 54,000 mi

Technical service bulletins

469 manufacturer service bulletins across 6 model years. A TSB is repair guidance to dealers, not a safety recall.

Third-party reliability score

  • 2014: 4.7/5 · 2 complaints
  • 2013: 4.5/5 · 7 complaints · most complained-of: engine
  • 2012: 3.9/5 · 63 complaints · most complained-of: electrical
  • 2011: 3.8/5 · 175 complaints · most complained-of: electrical
  • 2010: 3.5/5 · 240 complaints · most complained-of: electrical

This is ProblemsByVin’s own published heuristic (1 worst – 5 best), not an official rating and unrelated to our severity scale.

Data on this panel comes from ProblemsByVin, derived from US NHTSA owner complaints and recalls, and licensed CC BY 4.0. It is not published by a federal agency and is not part of our verified recall record.

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