Vehicle

Dodge Journey · 2019

1 recall affects this vehicle. Sorted by severity, then date.

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All years 2019–2020 · 1 recall 2018 · 4 recalls 2017–2018 · 1 recall 2014–2018 · 1 recall 2016 · 2 recalls 2009–2016 · 1 recall 2014–2015 · 1 recall 2012–2015 · 1 recall 2011–2015 · 2 recalls 2014 · 1 recall 2012 · 2 recalls 2011 · 1 recall 2010 · 1 recall 2009–2010 · 1 recall 2009 · 2 recalls

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Severity pendingNHTSA·25V552000·2025-08-26
Ram ProMaster and Dodge Journey rearview cameras may not display properly
Chrysler is recalling certain 2019-2021 Ram ProMaster and 2019-2020 Dodge Journey vehicles because cracks in the microprocessor may stop the rearview camera image displaying properly.
Product
RAM — RAM, DODGE PROMASTER, JOURNEY
Category
Vehicle
Distribution
Distributed nationwide

NHTSA crash-test safety rating

Federal 5-Star Safety Rating from crash testing. This is a separate government program from the recall(s) above — a high star rating says nothing about whether a specific recall has been fixed, and a recall says nothing about crash-test performance.

20194/5
2 trims tested for 2019; overall ratings can differ by trim.
View on NHTSA.gov

Source: NHTSA New Car Assessment Program (NCAP), a federal crash-test program — not a recall record.

Wider context for this vehicle

Beyond the official recalls above. These are third-party figures derived from NHTSA complaint data — useful signal, but not part of our verified recall record.

Federal investigations — 2 open

EA24003 Engineering Analysis · open · latches/locks/linkages
PE24006 Preliminary Evaluation · back over prevention: sensing system: camera
PE23008 Preliminary Evaluation · latches/locks/linkages:doors:latch
PE11009 Preliminary Evaluation · steering:linkages:tie rod assembly
PE08052 Preliminary Evaluation · power train:automatic transmission:lever and linkage:column shift
EA06004 Engineering Analysis · open · steering

Complaint clusters with no matching recall

2009 · brakes — 290 complaints, median 21,000 mi
2009 · powertrain — 111 complaints, median 83,000 mi
Includes 8 alleging a fire. Unverified owner allegations from complaint filings — not confirmed by any agency.
2010 · brakes — 102 complaints, median 24,000 mi
2012 · electrical — 100 complaints, median 85,000 mi
Includes 4 alleging a fire. Unverified owner allegations from complaint filings — not confirmed by any agency.
2009 · engine — 88 complaints, median 68,000 mi
Includes 9 alleging a fire. Unverified owner allegations from complaint filings — not confirmed by any agency.

Technical service bulletins

723 manufacturer service bulletins across 14 model years. A TSB is repair guidance to dealers, not a safety recall.

Third-party reliability score

2020: 3.9/5 · 64 complaints · most complained-of: electrical
2019: 3.8/5 · 100 complaints · most complained-of: electrical
2018: 3.1/5 · 232 complaints · most complained-of: electrical
2017: 3.5/5 · 197 complaints · most complained-of: electrical
2016: 3.2/5 · 386 complaints · most complained-of: powertrain

This is ProblemsByVin’s own published heuristic (1 worst – 5 best), not an official rating and unrelated to our severity scale.

Data on this panel comes from ProblemsByVin, derived from US NHTSA owner complaints and recalls, and licensed CC BY 4.0. It is not published by a federal agency and is not part of our verified recall record.

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