The Recall Desk
Our severity:SevereNHTSA·25V710000·Announced 2025-10-17

Jeep Wrangler 4XE software update can cause loss of drive power

Chrysler is recalling certain 2023-2025 Jeep Wrangler 4XE plug-in hybrids because a software error in an over-the-air update may result in a loss of drive power. The remedy is still under development.

What this means for you

Our assessment, not the agency’s: severity 4/5 (Severe).

The hazard poses a serious risk of illness, injury, or structural failure. Stop using the product immediately and contact the manufacturer for a refund or repair.

Our severity reasoning: Rubric level 4 covers structural vehicle defects: the fault can produce a total loss of drive power while the vehicle is in use, and no remedy is yet available.

Plain-English summary

Chrysler (FCA US, LLC) is recalling certain 2023-2025 Jeep Wrangler 4XE Plug-In Hybrid Electric vehicles. About 24,238 units are potentially affected.

A software error in an over-the-air update may result in a loss of drive power.

NHTSA states that a loss of drive power increases the risk of a crash.

The remedy is currently under development. Interim notification letters explaining the safety risk were mailed on November 20, 2025, and additional letters will be sent once the final remedy is available. Owners may contact Chrysler customer service, or the NHTSA Vehicle Safety Hotline at 1-888-327-4236.

The recalled product

Product
JEEP WRANGLER 4XE
Brand
JEEP
Manufacturer
Chrysler (FCA US, LLC)
Category
Vehicle — Hybrid control
Hazard
Affected units
24,238

Is your product affected?

Check your packaging against the codes below. If any of them match, the product is part of this recall.

Model numbers (1)

  • WRANGLER 4XE

Distribution

Distributed nationwide across the United States.

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