The Recall Desk
HighNHTSA·25V321000·Announced 2025-05-15

Keystone Recalls Travel Trailers With Detachable Step Bracket Defect

Keystone RV Company is recalling specific 2024-2025 travel trailers because step mounting bolts may loosen, allowing steps to detach and increase injury risk.

What this means for you

Real risk of harm even if no illness or injury has been reported yet. Stop using the product and follow the agency's guidance.

Our severity reasoning: The recall involves a structural defect that increases the risk of injury, but the source text does not report any actual injuries or fatalities, fitting the 'High' severity criteria for risk-of-harm products where injury has not yet been reported.

Plain-English summary

Keystone RV Company is recalling certain 2024-2025 Voltage, Fuzion, Springdale, Retreat, Residence, Hideout, and Raptor travel trailers equipped with a removable step assembly. The recall addresses a defect where the clip-on bracket mounting bolts may come loose, allowing the steps to detach.

Steps that detach while in use increase the risk of injury. The affected vehicles include 2024-2025 Voltage 4135, 4225, and Fuzion models; 2025 Springdale 266DECK, Retreat 391FSRL, 39FSRL, Residence 401FLFT, 401FSRL, 40FLFT, 40FSRL, and Hideout 26PATIO models; and 2024 Raptor models.

Dealers will install a new bracket and hardware free of charge. Owner notification letters are expected to be mailed July 7, 2025. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 25-468.

The recalled product

Product
KEYSTONE RESIDENCE, RETREAT, SPRINGDALE, VOLTAGE
Brand
KEYSTONE
Manufacturer
Keystone RV Company
Category
Vehicle — Travel Trailer
Hazard
Affected units
248

Is your product affected?

Check your packaging against the codes below. If any of them match, the product is part of this recall.

Model numbers (7)

  • RESIDENCE
  • RETREAT
  • SPRINGDALE
  • VOLTAGE
  • FUZION
  • HIDEOUT
  • RAPTOR

Distribution

Distributed nationwide across the United States.

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