Keystone Recalls Travel Trailers With Detachable Step Bracket Defect
Keystone RV Company is recalling specific 2024-2025 travel trailers because step mounting bolts may loosen, allowing steps to detach and increase injury risk.
What this means for you
Our assessment, not the agency’s: severity 3/5 (High).
Real risk of harm even if no illness or injury has been reported yet. Stop using the product and follow the agency's guidance.
Our severity reasoning: The recall involves a structural defect that increases the risk of injury, but the source text does not report any actual injuries or fatalities, fitting the 'High' severity criteria for risk-of-harm products where injury has not yet been reported.
Plain-English summary
Keystone RV Company is recalling certain 2024-2025 Voltage, Fuzion, Springdale, Retreat, Residence, Hideout, and Raptor travel trailers equipped with a removable step assembly. The recall addresses a defect where the clip-on bracket mounting bolts may come loose, allowing the steps to detach.
Steps that detach while in use increase the risk of injury. The affected vehicles include 2024-2025 Voltage 4135, 4225, and Fuzion models; 2025 Springdale 266DECK, Retreat 391FSRL, 39FSRL, Residence 401FLFT, 401FSRL, 40FLFT, 40FSRL, and Hideout 26PATIO models; and 2024 Raptor models.
Dealers will install a new bracket and hardware free of charge. Owner notification letters are expected to be mailed July 7, 2025. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 25-468.
The recalled product
- Product
- KEYSTONE RESIDENCE, RETREAT, SPRINGDALE, VOLTAGE
- Brand
- KEYSTONE
- Manufacturer
- Keystone RV Company
- Category
- Vehicle — Travel Trailer
- Affected units
- 248
Is your product affected?
Check your packaging against the codes below. If any of them match, the product is part of this recall.
Model numbers (7)
- RESIDENCE
- RETREAT
- SPRINGDALE
- VOLTAGE
- FUZION
- HIDEOUT
- RAPTOR
Distribution
Distributed nationwide across the United States.
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