The Recall Desk
Our severity:SevereNHTSA·25V238000·Announced 2025-04-11

Ford Recalls 2024-2025 E-Transit Chassis Due to Battery Fire Risk

Ford is recalling 2024-2025 E-Transit Chassis vehicles because battery tray rails may crack, allowing water entry that could cause a fire.

NHTSA safety advisory

Park this vehicle outside

NHTSA advises parking it away from buildings and other vehicles until the repair is done — the risk exists even when the vehicle is switched off.

This is the agency’s own advisory, not our assessment. Contact the manufacturer or a dealer, and see the official NHTSA notice for the current guidance.

What this means for you

Our assessment, not the agency’s: severity 4/5 (Severe).

The hazard poses a serious risk of illness, injury, or structural failure. Stop using the product immediately and contact the manufacturer for a refund or repair.

Our severity reasoning: The recall involves a structural defect in the battery pack that allows water entry, creating a risk of electrical short circuit and fire. This aligns with the rubric criterion for 'structural vehicle defect' or 'significant injury/property-damage reports' (fire risk), warranting a Severe rating.

Plain-English summary

Ford Motor Company is recalling certain 2024-2025 E-Transit Chassis Cab vehicles. The recall addresses a defect in the tray side rails for the high-voltage battery pack, which may buckle and crack. This damage can allow water to enter the battery assembly.

Water inside a high-voltage battery can cause an electrical short circuit, increasing the risk of a fire. No specific number of affected units is provided in the source text, but the recall covers the specified model years.

Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will inspect and replace or repair the battery assembly as necessary, free of charge. Owner notification letters were mailed on May 15, 2025. Owners may contact Ford customer service at 1-866-436-7332 or the NHTSA Vehicle Safety Hotline at 888-327-4236.

The recalled product

Product
FORD E-TRANSIT CHASSIS
Brand
FORD
Manufacturer
Ford Motor Company
Category
Vehicle — Electric Vehicle
Hazard
Affected units
457

Is your product affected?

Check your packaging against the codes below. If any of them match, the product is part of this recall.

Model numbers (1)

  • E-TRANSIT CHASSIS

Distribution

Distributed nationwide across the United States.

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