The Recall Desk
Our severity:HighNHTSA·24V902000·Announced 2024-11-29

Kuntry Kustom Recalls 2023-2024 Rich Specialty Trailers Due to Fire Risk

Kuntry Kustom RV is recalling 2023-2024 Rich Specialty Sanitation and Office trailers because a faulty air conditioner component may overheat and cause a fire.

What this means for you

Our assessment, not the agency’s: severity 3/5 (High).

Real risk of harm even if no illness or injury has been reported yet. Stop using the product and follow the agency's guidance.

Our severity reasoning: The recall involves a risk-of-harm product (fire risk) where injury has not yet been reported, which aligns with the High severity criteria.

Plain-English summary

Kuntry Kustom RV, LLC is recalling certain 2023-2024 model year Rich Specialty Sanitation and Office trailers. The recall affects 347 units equipped with specific GE air conditioners.

The air conditioner soft start device may fail and overheat, which increases the risk of a fire.

Dealers will remove the soft start device free of charge. As an interim measure, owners should have the ICM870-16A-BH5400 soft start removed from their air conditioner. Owner notification letters were mailed on June 23, 2025. Owners may contact Kuntry Kustom customer service at 1-260-593-2208 or the NHTSA Vehicle Safety Hotline at 1-888-327-4236.

The recalled product

Product
RICH SPECIALITY TRAILERS OFFICE, SANITATION
Brand
RICH SPECIALITY TRAILERS
Manufacturer
Kuntry Kustom RV, LLC
Category
Vehicle — Recreational Vehicle / Trailer
Hazard
Affected units
347

Is your product affected?

Check your packaging against the codes below. If any of them match, the product is part of this recall.

Model numbers (2)

  • OFFICE
  • SANITATION

Distribution

Distributed nationwide across the United States.

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