The Recall Desk
Our severity:SevereNHTSA·24V504000·Announced 2024-07-02

Mack Trucks Recalls 2025 Models Due to Tie Rod Assembly Defect

Mack Trucks is recalling 2025 LR, Granite, and Pinnacle vehicles because a tie rod assembly ball stud may fail, creating a road hazard and increasing crash risk.

What this means for you

Our assessment, not the agency’s: severity 4/5 (Severe).

The hazard poses a serious risk of illness, injury, or structural failure. Stop using the product immediately and contact the manufacturer for a refund or repair.

Our severity reasoning: The recall involves a structural vehicle defect (tie rod assembly) that can separate and cause a crash, meeting the criteria for a Severe rating.

Plain-English summary

Mack Trucks, Inc. is recalling certain 2025 LR, Granite, and Pinnacle vehicles equipped with Composilite EXS20 steerable lift axle suspension assemblies. The recall addresses a defect where the tie rod assembly ball stud could have been improperly heat treated, which can lead to failure.

The defective ball stud can separate from the vehicle, becoming a road hazard and increasing the risk of a crash. Owners of affected vehicles should contact Mack customer service at 1-800-866-1177 or visit a dealer for an inspection and replacement of the tie rod end assemblies as necessary, free of charge. Owner notification letters were mailed on July 15, 2024.

The recalled product

Product
MACK PIONEER PR (4), GRANITE (GR), LR
Brand
MACK
Manufacturer
Mack Trucks, Inc.
Category
Vehicle — Heavy-Duty Trucks
Hazard
Affected units
59

Is your product affected?

Check your packaging against the codes below. If any of them match, the product is part of this recall.

Model numbers (3)

  • PIONEER PR (4)
  • GRANITE (GR)
  • LR

Distribution

Distributed nationwide across the United States.

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