The Recall Desk
Our severity:SevereNHTSA·24V447000·Announced 2024-06-16

Mack Recalls 2024 MD Electric Trucks Due to High Voltage Connector Defect

Mack Trucks is recalling 2024 MD Electric vehicles because a high voltage connector may not lock properly, risking sudden loss of steering and drive power.

NHTSA safety advisory

Do not drive this vehicle

NHTSA advises owners to stop driving this vehicle until the recall repair has been completed.

This is the agency’s own advisory, not our assessment. Contact the manufacturer or a dealer, and see the official NHTSA notice for the current guidance.

What this means for you

Our assessment, not the agency’s: severity 4/5 (Severe).

The hazard poses a serious risk of illness, injury, or structural failure. Stop using the product immediately and contact the manufacturer for a refund or repair.

Our severity reasoning: The recall involves a structural vehicle defect (high voltage connector) that can cause sudden loss of steering and drive power, increasing the risk of a crash, which aligns with the 'Severe' criteria for significant injury risk.

Plain-English summary

Mack Trucks, Inc. is recalling certain 2024 MD Electric vehicles. The recall addresses a defect where an incorrectly assembled high voltage connector may prevent the mechanical connector lock from engaging properly. This issue can allow the high voltage cable to loosen.

A loose high voltage cable can cause a sudden loss of steering and drive power, which increases the risk of a crash. Owners are advised not to drive their vehicles until the remedy has been completed.

Dealers will inspect and repair the mechanical connector lock as necessary, free of charge. Owner notification letters were mailed on July 10, 2024. Owners may contact Mack customer service at 1-800-866-1177 or the NHTSA Vehicle Safety Hotline at 1-888-327-4236.

The recalled product

Product
MACK MD (ELECTRIC)
Brand
MACK
Manufacturer
Mack Trucks, Inc.
Category
Vehicle — Commercial Truck
Hazard
Affected units
24

Is your product affected?

Check your packaging against the codes below. If any of them match, the product is part of this recall.

Model numbers (1)

  • MD (ELECTRIC)

Distribution

Distributed nationwide across the United States.

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