The Recall Desk
SevereNHTSA·24E079000·Announced 2024-09-25

Tenneco Aftermarket Ball Joint Recall for Ford Escape Vehicles

Tenneco is recalling aftermarket ball joints for 2013-2019 Ford Escape vehicles because they may separate, causing loss of steering control.

What this means for you

Illness, injury, or structural failure has been reported. Stop using the product immediately and contact the manufacturer for a refund or repair.

Our severity reasoning: The recall involves a structural vehicle defect (ball joint separation) that may cause loss of steering control and increase the risk of a crash, meeting the criteria for a Severe rating.

Plain-English summary

Tenneco Automotive (DRiV) is recalling certain aftermarket ball joints for 2013-2019 Ford Escape vehicles. The affected parts include MOOG part numbers K500346 and K500347, and NAPA part numbers 2601878 and 2601879. The recall affects 23,489 units.

The ball joint may separate between the mounting flange and socket. This separation may cause a loss of steering control, increasing the risk of a crash.

Dealers will replace the ball joints free of charge. Owner notification letters were mailed on October 28, 2024. Owners may contact DRiV customer service at 1-877-489-6659 or at [email protected]. Owners may also contact the NHTSA Vehicle Safety Hotline at 1-888-327-4236.

The recalled product

Product
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT recall
Manufacturer
Tenneco Automotive
Category
Vehicle — Aftermarket Parts
Hazard
Affected units
23,489

Distribution

Distributed nationwide across the United States.

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