The Recall Desk
Our severity:SevereNHTSA·23V401000·Announced 2023-06-04

Volvo Recalls 2019-2023 VNR Electric Trucks for Fire Risk

Volvo Trucks North America is recalling 2019-2023 VNR Electric vehicles because loose power cable connections to the windscreen heater relay may cause a fire.

What this means for you

Our assessment, not the agency’s: severity 4/5 (Severe).

The hazard poses a serious risk of illness, injury, or structural failure. Stop using the product immediately and contact the manufacturer for a refund or repair.

Our severity reasoning: The recall involves a risk of fire due to an overheating relay, which falls under the 'Severe' criteria for significant injury/property-damage reports or structural/electrical defects posing fire hazards.

Plain-English summary

Volvo Trucks North America is recalling certain 2019-2023 VNR Electric vehicles. The recall addresses a defect in the electrical system where power cables connecting to the windscreen heater relay may have a loose connection. This loose connection can cause the relay to fail.

If the relay fails in the closed position, it will continue to power the cabin heater. This causes the relay to overheat, which increases the risk of a fire. The defect is located in the wiring and relays/relays/relays/relays/relays/relays/relays/relays/relays/relays/relays/relays/relays/relays/relays/relays/relays/relays/relays/relays/relays/relays. (Note: The source text lists 'RELAYS/SOLENOIDS' as the component area).

Owners of affected vehicles should contact Volvo Trucks' customer service at 1-800-528-6586. Owner notification letters are expected to be mailed on August 4, 2023. Dealers will tighten the power cable to relay connections free of charge. Owners may also contact the NHTSA Vehicle Safety Hotline at 1-888-327-4236.

The recalled product

Product
VOLVO VNRE (ELECTRIC)
Brand
VOLVO
Manufacturer
Volvo Trucks North America
Category
Vehicle — Electric Truck
Hazard
Affected units
243

Is your product affected?

Check your packaging against the codes below. If any of them match, the product is part of this recall.

Model numbers (1)

  • VNRE (ELECTRIC)

Distribution

Distributed nationwide across the United States.

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