The Recall Desk
HighNHTSA·23V113000·Announced 2023-02-23

2015–2023 Thor Motor Coach Palazzo Front Brackets May Detach While Driving

Thor Motor Coach is recalling 1,969 Palazzo recreational vehicles from model years 2015–2023 because front brackets supporting the fiberglass panel may become loose and detach while driving, creating a road hazard.

What this means for you

Real risk of harm even if no illness or injury has been reported yet. Stop using the product and follow the agency's guidance.

Our severity reasoning: This structural vehicle defect involves brackets that may detach and become a road hazard. No injuries or property damage have been reported, and the hazard remains theoretical. Per the rubric, structural defects without reported injuries are scored as High (3).

Plain-English summary

Thor Motor Coach is recalling 1,969 Palazzo recreational vehicles manufactured between 2015 and 2023. The front lower brackets that support the front fiberglass panel may become loose and detach from the vehicle while in motion.

A detached bracket can become a road hazard, potentially increasing the risk of a crash. The issue was reported to NHTSA on February 23, 2023, and no injuries or property damage has been reported at this time.

Owners should contact Thor Motor Coach customer service at 1-877-855-2867 to schedule an inspection. Dealers will inspect and replace the front lower brackets at no cost to the owner. Owner notification letters were mailed on March 15, 2023. For additional information, owners may contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or visit www.nhtsa.gov.

The recalled product

Product
THOR MOTOR COACH PALAZZO, redundant PALAZZO
Brand
THOR MOTOR COACH
Manufacturer
Thor Motor Coach
Category
Vehicle — Recreational Vehicle
Hazard
Affected units
1,969

Is your product affected?

Check your packaging against the codes below. If any of them match, the product is part of this recall.

Model numbers (2)

  • PALAZZO
  • redundant PALAZZO

Distribution

Distributed nationwide across the United States.

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