The Recall Desk
HighNHTSA·23V018000·Announced 2024-11-01

AUTOCAR Xpeditor Trucks: Software Error in Fuel Gauge May Cause Stalling

Autocar is recalling 2021-2023 Xpeditor natural gas vehicles due to a software error in the instrument cluster fuel gauge. The inaccurate fuel gauge may cause the vehicle to unexpectedly run out of fuel and stall, increasing crash risk.

What this means for you

Real risk of harm even if no illness or injury has been reported yet. Stop using the product and follow the agency's guidance.

Our severity reasoning: No injuries or crashes have been reported. The hazard is theoretical—an inaccurate fuel gauge could cause unexpected fuel depletion and stalling, increasing crash risk—but actual harm has not occurred, limiting the classification to High per the rubric.

Plain-English summary

Autocar, LLC is recalling certain 2021-2023 XPEDITOR vehicles that run on natural gas. The recall affects approximately 206 vehicles across model years 2021, 2022, and 2023.

The vehicles contain a software error in the instrument cluster that can cause the fuel gauge to display inaccurate readings. This malfunction affects the electrical system's fuel gauge component.

An inaccurate fuel gauge may result in the vehicle running out of fuel unexpectedly and stalling. This increases the risk of a crash. Dealers will update the instrument cluster software at no charge to owners. Owner notification letters were mailed on March 22, 2023.

Owners should contact Autocar customer service at 1-888-218-3611 to schedule the recall remedy. They may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or visit www.nhtsa.gov for more information. Autocar's reference number for this recall is ACX-2301.

The recalled product

Product
2021 AUTOCAR XPEDITOR
Brand
AUTOCAR
Manufacturer
Autocar, LLC
Category
Vehicle — Commercial Vehicle
Hazard
  • fuel-gauge-malfunction
  • vehicle-stalling
  • crash-risk
Affected units
206

Is your product affected?

Check your packaging against the codes below. If any of them match, the product is part of this recall.

Model numbers (1)

  • XPEDITOR

Distribution

Distributed nationwide across the United States.

Related recalls

Same brand · AUTOCAR

Same category