The Recall Desk
Our severity:SevereNHTSA·22E050000·Announced 2022-06-17

Nova Bus Recalls Single Sheppard Model Steering Gear Due to Fracture Risk

Nova Bus is recalling one specific Sheppard model steering gear that may have been assembled incorrectly. The defect can cause the gear to fracture, leading to loss of steering control.

What this means for you

Our assessment, not the agency’s: severity 4/5 (Severe).

The hazard poses a serious risk of illness, injury, or structural failure. Stop using the product immediately and contact the manufacturer for a refund or repair.

Our severity reasoning: The recall involves a structural vehicle defect (steering gear fracture) that can cause loss of steering control and increase the risk of a crash, meeting the criteria for a Severe rating.

Plain-English summary

Nova Bus (US) Inc. is recalling a single Sheppard model steering gear, identified by Part Number N34355. The company states that the steering gear may have been assembled incorrectly, which can cause the gear to fracture.

A fractured steering gear can cause a loss of steering control, increasing the risk of a crash. The source text does not specify the number of affected vehicles or the geographic distribution of the recall.

Dealers will inspect the steering gear serial numbers and replace the steering gears as necessary, free of charge. Owner notification letters were mailed on August 10, 2022. Owners may contact Nova's customer service at 1-800-350-6682 or the NHTSA Vehicle Safety Hotline at 1-888-327-4236.

The recalled product

Product
STEERING recall
Manufacturer
Nova Bus (US) Inc.
Category
Vehicle — Steering System
Hazard
Affected units
1

Distribution

Distributed nationwide across the United States.

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