The Recall Desk
Our severity:SevereNHTSA·21V512000·Announced 2021-07-07

Altec Recalls 2020-2021 Derrick Diggers Due to Improperly Seated Gearbox Ring

Altec is recalling 2020-2021 D2000, D3000, and D4000 Derrick diggers because an improperly seated retaining ring allows the boom to rotate unintentionally, increasing injury risk.

What this means for you

Our assessment, not the agency’s: severity 4/5 (Severe).

The hazard poses a serious risk of illness, injury, or structural failure. Stop using the product immediately and contact the manufacturer for a refund or repair.

Our severity reasoning: The recall involves a structural vehicle defect (improperly seated retaining ring in the gearbox) that allows the boom to rotate unintentionally, which the source states increases the risk of injury. This aligns with the rubric criterion for 'structural vehicle defect' or 'significant injury' reports, warranting a score of 4.

Plain-English summary

Altec Industries, Inc. is recalling certain 2020-2021 model year D2000, D3000, and D4000 Derrick diggers. The recall involves a defect in the gearbox assembly where a retaining ring was improperly seated during production. This defect allows the boom to unintentionally rotate freely.

The unintended movement of the boom increases the risk of injury to operators or bystanders. Altec will repair the gearbox assembly free of charge to correct the issue. Owner notification letters were mailed on September 3, 2021.

Owners may contact Altec's customer service at 1-877-462-5832 for more information. Altec's number for this recall is CSN 827. Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

The recalled product

Product
ALTEC D4000, D3000, D2000
Brand
ALTEC
Manufacturer
Altec Industries, Inc.
Category
Vehicle — Construction Equipment
Hazard
Affected units
43

Is your product affected?

Check your packaging against the codes below. If any of them match, the product is part of this recall.

Model numbers (3)

  • D4000
  • D3000
  • D2000

Distribution

Distributed nationwide across the United States.

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