The Recall Desk
HighNHTSA·21V412000·Announced 2021-06-02

Sutphen Recalls 2019-2020 Fire Trucks Due to Wireless Controller Battery Issue

Sutphen is recalling 2019-2020 fire trucks because a disabled sleep mode causes the wireless remote controller's batteries to discharge faster than normal.

What this means for you

Real risk of harm even if no illness or injury has been reported yet. Stop using the product and follow the agency's guidance.

Our severity reasoning: The recall involves a risk-of-harm product where the defect may hinder firefighting efforts and increase the risk of injury, but no specific injuries or fatalities are reported in the source text.

Plain-English summary

Sutphen Corporation is recalling certain 2019-2020 Fire Trucks equipped with a battery-powered 3600 wireless remote controller unit. This controller is used to control the movement of electric firefighting monitors, which direct the water stream and adjust the spray pattern.

The defect involves the wireless remote controller's sleep mode being disabled. This condition results in the batteries discharging faster than normal. The inability to use the wireless remote controller may hinder firefighting efforts, which increases the risk of injury.

Dealers will update the wireless remote controller unit software free of charge. The manufacturer has not yet provided a schedule for recall notification. Owners may contact Sutphen customer service at 1-614-889-1005 or the NHTSA Vehicle Safety Hotline at 1-888-327-4236.

The recalled product

Product
SUTPHEN FIRE TRUCK
Brand
SUTPHEN
Manufacturer
Sutphen Corporation
Category
Vehicle — Fire Trucks
Hazard
Affected units
8

Is your product affected?

Check your packaging against the codes below. If any of them match, the product is part of this recall.

Model numbers (1)

  • FIRE TRUCK

Distribution

Distributed nationwide across the United States.

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