The Recall Desk
HighNHTSA·20V530000·Announced 2020-09-02

Utilimaster Metris Recall: Incorrect Payload Labeling May Cause Tire Failure

Shyft Group is recalling 2020 Utilimaster Metris vehicles because the payload capacity on the Tire and Loading Information label may be higher than the actual capacity, increasing the risk of tire failure and crashes.

What this means for you

Real risk of harm even if no illness or injury has been reported yet. Stop using the product and follow the agency's guidance.

Our severity reasoning: The recall involves a risk-of-harm product (vehicle) where injury has not yet been reported, but the defect (incorrect payload labeling) could lead to tire failure and crashes.

Plain-English summary

Shyft Group is recalling certain 2020 Utilimaster Metris fleet vehicles. The recall addresses a defect where the payload capacity shown on the Tire and Loading Information label may be higher than the actual payload capacity of the vehicle.

This mislabeling may lead to overloading of the tires, which increases the risk of tire failure and, consequently, the risk of a crash. The recall affects 5,096 vehicles.

Shyft Group will notify owners and inspect the vehicles. If the payload values are found to be incorrect, the label will be replaced free of charge. The recall began on September 2, 2020. Owners can contact Shyft Group customer service at 1-800-582-3454 or the NHTSA Vehicle Safety Hotline at 1-888-327-4236.

The recalled product

Product
UTILIMASTER METRIS
Brand
UTILIMASTER
Manufacturer
Shyft Group
Category
Vehicle — Fleet Vehicles
Hazard
Affected units
5,096

Is your product affected?

Check your packaging against the codes below. If any of them match, the product is part of this recall.

Model numbers (1)

  • METRIS

Distribution

Distributed nationwide across the United States.

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