The Recall Desk
SevereNHTSA·20V369000·Announced 2020-06-24

Toyota Recalls Prius and Prius V for Hybrid System Shutdown Risk

Toyota is recalling 2013-2015 Prius and 2014-2017 Prius V vehicles because excessive voltage in the inverter may cause the hybrid system to shut down, increasing crash risk.

What this means for you

Illness, injury, or structural failure has been reported. Stop using the product immediately and contact the manufacturer for a refund or repair.

Our severity reasoning: The recall involves a structural vehicle defect (hybrid system shutdown) that causes the vehicle to stall while driving, which the source text explicitly states may increase the risk of a crash. This aligns with the rubric criterion for 'structural vehicle defect' or 'significant injury/property-damage reports' (implied by crash risk), warranting a score of 4.

Plain-English summary

Toyota Motor Engineering & Manufacturing is recalling certain 2013-2015 Prius and 2014-2017 Prius V vehicles not included in recall 18V-684. The recall involves approximately 266,638 vehicles.

The defect involves excessive voltage in the Intelligent Power Module (IPM) within the inverter, which may cause the hybrid system to shut down unexpectedly. This shutdown can cause the vehicle to stall while being driven, increasing the risk of a crash.

Toyota will notify owners, and dealers will perform a software update for the hybrid system. If the vehicle has experienced an inverter failure with certain hybrid system faults related to this condition, the inverter assembly will be repaired or replaced prior to the software update. All repairs will be performed free of charge. This recall began July 24, 2020. Owners may contact Toyota customer service at 1-888-270-9371 or the NHTSA Vehicle Safety Hotline at 1-888-327-4236.

The recalled product

Product
TOYOTA PRIUS V, PRIUS
Brand
TOYOTA
Manufacturer
Toyota Motor Engineering & Manufacturing
Category
Vehicle — Hybrid Propulsion System
Hazard
Affected units
266,638

Is your product affected?

Check your packaging against the codes below. If any of them match, the product is part of this recall.

Model numbers (2)

  • PRIUS V
  • PRIUS

Distribution

Distributed nationwide across the United States.

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