The Recall Desk
Our severity:SevereNHTSA·20V213000·Announced 2020-04-09

Hyundai Recalls 2020 Nexo and Sonata for Parking Software Defect

Hyundai is recalling 2020 Nexo and Sonata vehicles because a software defect in the Remote Smart Parking Assist system may allow unintended vehicle movement, increasing crash risk.

What this means for you

Our assessment, not the agency’s: severity 4/5 (Severe).

The hazard poses a serious risk of illness, injury, or structural failure. Stop using the product immediately and contact the manufacturer for a refund or repair.

Our severity reasoning: The recall involves a structural vehicle defect (software failure leading to unintended movement) that increases the risk of a crash, meeting the criteria for a Severe rating.

Plain-English summary

Hyundai Motor America is recalling certain 2020 Nexo and Sonata vehicles due to a defect in the Remote Smart Parking Assist (RSPA) software. The software may fail to prevent vehicle movement if an RSPA system malfunction is detected.

This defect increases the risk of a crash due to unintended vehicle movement. The recall covers 11,870 vehicles in the United States.

Hyundai will notify owners, and dealers will reprogram the RSPA software free of charge. The recall began on June 3, 2020. Owners may contact Hyundai customer service at 1-855-371-9460 or the NHTSA Vehicle Safety Hotline at 1-888-327-4236.

The recalled product

Product
HYUNDAI NEXO, SONATA
Brand
HYUNDAI
Manufacturer
Hyundai Motor America
Category
Vehicle — Software / Electrical System
Hazard
Affected units
11,870

Is your product affected?

Check your packaging against the codes below. If any of them match, the product is part of this recall.

Model numbers (2)

  • NEXO
  • SONATA

Distribution

Distributed nationwide across the United States.

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