JH Global Recalls 2017 Star EV Sport 4+2 for Steering Defect
JH Global is recalling 2017 Star EV Sport 4+2 vehicles because a casting problem may cause the tie rod to break, resulting in a loss of steering control.
What this means for you
Illness, injury, or structural failure has been reported. Stop using the product immediately and contact the manufacturer for a refund or repair.
Our severity reasoning: The recall involves a structural vehicle defect (steering linkage) that can result in a loss of steering control and increased risk of a crash, meeting the criteria for a Severe rating.
Plain-English summary
JH Global Services, Inc. is recalling certain 2017 Star EV Sport 4+2 vehicles. The recall addresses a casting problem that may cause the tie rod connection to break off from the front axle spindle. This defect can result in a loss of steering control, which increases the risk of a crash.
The recall began on November 20, 2017. JH Global has notified owners, and dealers will replace the front axle spindle free of charge. Owners may contact JH Global customer service at 1-888-878-9988. JH Global's number for this recall is IRN 171101.
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
The recalled product
- Product
- STAR EV SPORT 4+2
- Brand
- STAR EV
- Manufacturer
- JH Global Services, Inc.
- Category
- Vehicle — Electric Vehicle
- Affected units
- 20
Is your product affected?
Check your packaging against the codes below. If any of them match, the product is part of this recall.
Model numbers (1)
- SPORT 4+2
Distribution
Distributed nationwide across the United States.
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