The Recall Desk
SevereNHTSA·17V608000·Announced 2017-09-29

Kia Recalls 2014-2016 Soul Models Due to Steering Gear Separation Risk

Kia is recalling 2014-2016 Soul and Soul EV vehicles because a pinion plug defect may allow the pinion gear to separate, potentially causing loss of steering and increasing crash risk.

What this means for you

Illness, injury, or structural failure has been reported. Stop using the product immediately and contact the manufacturer for a refund or repair.

Our severity reasoning: The recall involves a structural vehicle defect in the steering system that can lead to loss of control and a crash, which aligns with the rubric criteria for a Severe (4) rating.

Plain-English summary

Kia Motors America is recalling certain 2014-2016 Kia Soul and Soul EV vehicles. The recall addresses a defect where the pinion plug may allow the pinion gear to separate from the steering gear assembly. If this separation occurs, the driver will lose steering control, which increases the risk of a crash.

This recall supersedes previous campaigns 14V-332 and 15V-736. Vehicles that were previously remedied under those earlier numbers are being recalled again under this new campaign. The recall began on November 16, 2017.

Kia will notify owners, and dealers will inspect and secure the pinion plug or replace the steering gear assembly, as necessary, free of charge. Owners may contact Kia customer service at 1-800-333-4542 or the NHTSA Vehicle Safety Hotline at 1-888-327-4236.

The recalled product

Product
KIA SOUL, SOUL EV
Brand
KIA
Manufacturer
Kia Motors America
Category
Vehicle — Steering System
Hazard
Affected units
342,381

Is your product affected?

Check your packaging against the codes below. If any of them match, the product is part of this recall.

Model numbers (2)

  • SOUL
  • SOUL EV

Distribution

Distributed nationwide across the United States.

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