The Recall Desk
HighNHTSA·17V550000·Announced 2017-09-01

Metro Link 28WC and 28SH Transit Buses Recalled for Weight Rating Issues

Metro Worldwide is recalling 2016-2017 Metro Link 28WC and 28SH transit buses because they may exceed weight ratings when fully loaded, increasing crash risk.

What this means for you

Real risk of harm even if no illness or injury has been reported yet. Stop using the product and follow the agency's guidance.

Our severity reasoning: The recall involves a risk-of-harm product where injury has not yet been reported, as the source text describes potential loss of control and crash risk without citing specific incidents.

Plain-English summary

Metro Worldwide, LLC is recalling certain 2016-2017 Metro Link 28WC and 28SH transit buses. In certain configurations, if the bus is fully loaded, the vehicle may exceed the Gross Vehicle Weight Rating (GVWR) and Gross Axle Weight Rating (GAWR) capacity. As a result, these vehicles fail to comply with the requirements of 49 CFR Part 567, "Certification."

Being overloaded can cause a loss of vehicle control, premature tire wear, or failure of suspension and braking systems, increasing the risk of a crash.

Metro Worldwide will notify owners, and dealers will inspect the vehicles, removing a seat as necessary to get the vehicles within the GVWR and GAWR requirements, free of charge. The recall began on September 15, 2017. Owners may contact Metro Worldwide customer service at 1-641-903-7369 or the NHTSA Vehicle Safety Hotline at 1-888-327-4236.

The recalled product

Product
METRO LINK 28WC, 28SH
Brand
METRO LINK
Manufacturer
Metro Worldwide, LLC
Category
Vehicle — Transit Bus
Hazard
Affected units
18

Is your product affected?

Check your packaging against the codes below. If any of them match, the product is part of this recall.

Model numbers (2)

  • 28WC
  • 28SH

Distribution

Distributed nationwide across the United States.

Related recalls

Same hazard · loss of control

See all →