The Recall Desk
HighNHTSA·17V433000·Announced 2017-07-07

2017 Jeep Compass Recall for Incorrect Jump Start Instructions

Chrysler is recalling 2017 Jeep Compass vehicles because the User's Guide contains reversed battery terminal polarity for jump starting, which may increase the risk of injury.

What this means for you

Real risk of harm even if no illness or injury has been reported yet. Stop using the product and follow the agency's guidance.

Our severity reasoning: The recall involves a risk-of-harm product where injury has not yet been reported, fitting the criteria for a High severity score.

Plain-English summary

Chrysler (FCA US LLC) is recalling certain 2017 Jeep Compass vehicles. The affected vehicles have User's Guides that contain incorrect information regarding the jump start procedure. Specifically, the polarity of the battery terminals is reversed in the battery terminal graphic.

If a customer follows the User's Guide, they may hook up the battery jumper cables incorrectly, increasing their risk of injury.

Chrysler will notify owners and will replace the User's Guides with a corrected version, free of charge. The recall began August 22, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T46. Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

The recalled product

Product
JEEP COMPASS
Brand
JEEP
Manufacturer
Chrysler (FCA US LLC)
Category
Vehicle — Owner's Manual
Hazard
Affected units
12,989

Is your product affected?

Check your packaging against the codes below. If any of them match, the product is part of this recall.

Model numbers (1)

  • COMPASS

Distribution

Distributed nationwide across the United States.

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