Smeal Recalls 2015-2016 Aerial Fire Apparatus Due to Touchscreen Defect
Smeal is recalling 2015-2016 Aerial fire apparatus vehicles because touchscreen false activations may turn accessories on or off, increasing crash risk.
What this means for you
Real risk of harm even if no illness or injury has been reported yet. Stop using the product and follow the agency's guidance.
Our severity reasoning: The recall involves a risk-of-harm product where the defect increases the risk of a crash, but no injuries or fatalities have been reported in the source text.
Plain-English summary
Smeal Fire Apparatus Co., Inc. is recalling certain 2015-2016 Aerial fire apparatus vehicles manufactured between October 1, 2015, and August 31, 2015. These vehicles are equipped with Class 1 Ultraview Touchscreens manufactured by Hale Products.
The touchscreens may experience false switch activations without the operator's knowledge, causing accessories to turn on or off. This unintended operation of accessories, such as emergency beacons or automatic snow chains, can affect vehicle performance and increase the risk of a crash.
Smeal will notify owners, and dealers will reprogram the unit's software free of charge. The recall began on October 18, 2016. Owners may contact Smeal customer service at 1-877-415-8628, option 1 for Smeal, then option 4 for Direct Customer Service, or the NHTSA Vehicle Safety Hotline at 1-888-327-4236.
The recalled product
- Product
- SMEAL AERIAL FIRE APPARATUS, AERIAL
- Brand
- SMEAL
- Manufacturer
- Smeal Fire Apparatus Co., Inc.
- Category
- Vehicle — Fire Apparatus
- Affected units
- 6
Is your product affected?
Check your packaging against the codes below. If any of them match, the product is part of this recall.
Model numbers (2)
- AERIAL FIRE APPARATUS
- AERIAL
Distribution
Distributed nationwide across the United States.
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